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Billey Preloader

CASE STUDY

Camp Bow Wow

Franchise
Communication Portal

DATE

November 2018 -
March 2019

DELIVERABLES

Strategy
UX Design
Content Development
Photography
Video

INDUSTRY

Services - Dog Boarding

ABOUT THE PROJECT

An internal franchise communications portal that provides a comprehensive, mobile-friendly way for the franchisor to communicate with franchise owners.

Project Insights.

Camp Bow Wow's system had been using Facebook groups to communicate and share information. It was difficult to search, resulting in many repeat questions and various answers. The leadership at the corporate office knew they needed to create an owned, searchable forum for the franchise to use.

We collaborated with the team at Camp Bow Wow to design and build content for its franchise communications portal. It became the access point to all franchise information located in one hub with all educational, marketing and operational assets in one location. 

camp bow wow lobby 2020
greyhound pup playing at camp bow wow doggy daycare
computer homepage franchise communications portal mockup
camp bow wow franchise portal mobile phone mockup

We traveled to Camp Bow Wow HQ in Denver, CO to create a welcome message and video tutorial for the new users to ensure ease-of-use

dog photography with owner on couch
cute black dog sits on couch with frenchie pillow behind

Let's get to work!